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Terms and Conditions

Terms and Conditions

  • Deposit or a Credit Card pre-authorization as much as 150% from the total room charged is required upon arrival. 
  • Our Check-in time at 02:00 pm. Any early Check-in will be based on our room’s availability. Early check-in before 02:00 pm will be charged at 50% and before 08:00 am will be charged at 100% of published rate.
  • Our Check-out time at 12.00 noon. Any late Check-out will be based on our room’s availability. Late Check-out after 12.00 noon will be charged at 50% and after 04:00 pm will be charged at 100% of published rate.
  • Children up to 12 years old sharing with parents in an existing main bed are free of charge.
  • No extra breakfast charge for children up to 5 years and a half price for children from 6 years up to 12 years.
  • A full extra breakfast charge for children 12 years and above.
  • An extra bed is available at Rp. 350.000 nett and per night including a breakfast. Rich Palace Hotel will automatically charge the guest Rp. 350.000 nett and per night for any bed down to the floor.